Privacy Policy

This Privacy Policy describes how futureliner S.A. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency in how we handle your data.

Data Controller Information

The data controller for your personal information is:

• Company: futureliner S.A.
• Address: Meir 131, 8085 Bruges, Belgium
• Registration Number: 684209517
• VAT Number: BE0894517320
• Email: privacy@futureliner.top
• Phone: +32 3 30 24 690

Data We Collect

We collect and process the following types of personal data:

Information You Provide Directly

The data we collect includes information you voluntarily provide when you contact us through our website forms, email, or phone:

• Name and contact details (email address, phone number)
• Company name and job title
• Messages and enquiries you send to us
• Service preferences and consultation requirements

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website and search terms used
• Device type and operating system

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

Service Provision

We use of your data to provide our management consulting services effectively:

• Responding to your enquiries and providing information about our services
• Arranging consultations and delivering consulting services
• Managing client relationships and project communications
• Processing payments and maintaining financial records

Website Improvement

We analyse how our website is used to improve user experience:

• Understanding website usage patterns and preferences
• Improving website functionality and content
• Ensuring website security and preventing fraud

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate interests: For business communications, website analytics, and service improvement
• Contract performance: To deliver consulting services you have requested
• Legal obligation: To comply with accounting, tax, and regulatory requirements
• Consent: For marketing communications (where applicable)

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• With trusted service providers who assist in delivering our services (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Specifically, we keep client data for seven years after the completion of services to comply with Belgian legal and tax obligations. Website analytics data is typically retained for 26 months. Marketing consent data is kept until you withdraw consent or for three years of inactivity.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing: Limit how we use your data in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us at privacy@futureliner.top. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyse usage. For detailed information about our use of cookies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@futureliner.top
• Phone: +32 3 30 24 690
• Address: futureliner S.A., Meir 131, 8085 Bruges, Belgium

You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe we have not handled your data in accordance with applicable law.